Support

Impact is paid for by monthly subscription without a lock in period (one month's notice). This package includes the following:

  • Software license (unlimited users within an organisation, in the social value supply chain)
  • Training of the tool for your activity champions / managers and other potential users as an event including screencast and briefing sheets.
  • Hosting of the tool on a secure, compliant cloud server in the UK
  • Set up and discovery workshop with social impact measurement experts
  • Set up of tool with your specific activities, goals and convertors for capturing your impact
  • Technical support (Level 2 and above)
  • Research support (ad hoc assistance with structure and social value queries)
  • Optional integration with single sign on system (can be done pre
    or post roll out)
  • Optional integration with intranet (using widget API)
  • Integration with generic systems we already support (e.g. Salesforce CRM, Google Analytics, etc)
  • Optional API integration for automatic capture from internal system (e.g. Grant management management software)
  • Optional branding of interface (colour and logo)
  • Optional PR partnership opportunities around the use of the innovation and your outcome statistics
  • Self service access to export your data at any time