A better way to survey beneficiaries
Whether you have hundreds or thousands of responses, Social Impact is not just a numbers game, it’s about people too. Surveys from Impact let your data tell a detailed story, captured directly from the people you help, going beyond raw statistics and showing the true nuanced meanings behind your figures.
Everyone can be an analyst with a full arsenal of analytical tools at your fingertips
Visual charts and graphs makes analysing high-level results a breeze. Our survey dashboard provides you with a birds-eye view of your feedback and lets you quickly present your findings to stakeholders in a simple and elegant way.
For more in-depth analysis, power users can make use of Impact’s powerful arsenal of analytical tools and filters to quickly and easily deep dive into your results and get the clarity and context you need to unlock hidden meanings and make better, data-driven decisions.
Ask the right questions with 18 distinctive inputs types for every kind of survey
If you need to gauge the interest or success of events, activities or initiatives, gain deeper insight into your beneficiaries, poll your employees, collate donor feedback or even provide an easy way for front-line operatives to log information in a central interface, we have a question type for that!
With 18 different input types and support for bespoke survey methodologies, you can finally ask the right questions and gather the right answers critical to the success of your initiatives.
Don’t just take our word for it
Some of the largest organisations use Surveys by Impact to unlock the meanings behind their
customer and beneficiary data.
Our experience with Impact has been incredibly positive. The process of setting up digital feedback forms, creating individual Library accounts and uploading the large amount of customer feedback contained within our previous database was managed very smoothly.
Surveys are easy to put together! Managers from across services and locations are able to see their evaluation data LIVE to support service improvement work.
The surveys are also on-brand which gives service users confidence when completing an evaluation.
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Give your respondents a voice and capture qualitative information with ease
Numbers can only tell us so much. And in order to contextualise and truly understand our human-level impact, we need more. Surveys by Impact let you capture essential qualitative or open-ended information in the same way as you would with yes/no responses.
Impact turns qualitative answers into quantifiable and benchmarkable statistics. No more guesswork – find out where you’re excelling and where there are holes in your approach.
Dynamic word clouds to visualise sentiment
If you’re conducting a large survey, or have a significant sample size, interpreting pages of responses can be difficult if not overwhelming!
Word clouds let you quickly identify the most frequently used words used in answers to your questions, granting instant accessibility to qualitative question types and unlocking trends and patterns that would be difficult to understand in a tabular format.
Get more than just surveys
Impact provides a complete platform to track, monitor and report on your social impact and sustainability.
05. – Optional Add-on
Collect responses everywhere with offline mode
No internet? No problem! Offline mode lets you quickly and securely collect survey responses from anywhere, no matter where you are with our companion app. Any device running the app instantly becomes a mobile kiosk, perfect for capturing survey data from multiple respondents at events or in the field.
When you’re back online, you can effortlessly sync your responses back to impact in just a few clicks to analyse all your data from one intuitive interface.
Quickly create and distribute surveys with Survey Builder and send SMS reminders
Our intuitive Survey Builder will design your entire survey from start to finish, creating highly effective and impactful surveys in minutes. You can choose from 18 different question types to build your survey; use open or closed questions; multiple-choice grids/tables; forms, visualisations and more.
When it comes to collecting responses, the builder will create a unique, mobile optimised URL that you can email, publish on your website, or distribute on any relevant communications channel wherever your respondents are. What’s more, you can even send automated SMS reminders to increase your response rate.
Eliminate irrelevant questions, empty responses and abandoned surveys with conditional logic.
Powerful conditional logic can be applied to certain question types that alter survey behaviour based on responses to previous inputs and triggers, meaning your respondents are only shown questions relevant to them and their experiences.
No matter the use case, creating dynamic surveys with conditional logic creates a smoother more positive experience for your respondents – increasing reliability and accuracy of your data.
The world is changing, are you ready to change with it?
Sustainability reporting doesn’t have to be complicated – we help you monitor, analyse, report, and change the impact of your social value.