Helping organisations be a true force for good

Impact has been a real game changer for us as users and our business a whole, being able to track social value progress as a group, by project or region. We can capture social, environmental and procurement data easily and convert this into monetary value as well as track against business and project goals.

Hill uses Impact to provide a methodical and reliable way of capturing and evaluating a range of ESG indicators at scale, across multiple projects, locations and business units. Despite being in the early stages of using the Impact platform, our account manager has been an ongoing support, attending our internal rollout meetings to add input, pick up issues and action those, and is always quick to respond & communicative.

We are always striving to do things differently and have used Impact to support engagement activities across our global business. This has included a global challenge to promote health and well-being, staff recorded the distances they travelled through walking, cycling, swimming, and our offices competed against each other to log the most miles.

Historically, social return is an expensive return in terms of time. Now, it takes half an hour to input details into the Impact platform rather than half a lifetime. Now that we can capture this more easily, we've been absolutely astounded by the value that our social enterprises have created - the figures were eyewatering.

“It was costly and hugely resource-intensive working with manual processes, so having a single tool that lets us collect, analyse and report on our social impact across all business areas is priceless."

“Working with Impact has been transformative for MOLA’s Hub initiative. The integration of Impact’s social value reporting platform has empowered us to meticulously track and showcase the unique impacts of archaeology. It has not only elevated our ability to measure the true value of our work but has also provided a dynamic tool to communicate and amplify the positive changes we’re driving in communities. It’s not just about digging into the past; it’s about using technology to build a socially and environmentally conscious future, and Impact has been an invaluable partner in making this vision a reality."

Having researched five of the most popular options, Impact was the one that stood out. Each organisation and project are unique and there is no set of approved reporting metrics to capture everything.

With Impact, I have the greatest flexibility, good customer service and a reliable, user-friendly platform.

The people working Impact are open-minded, inclusive and customer-centred. They are developing new and better services all the time, quick to action any easy fixes and communicate realistic timescales.

Right from the start, we were keen to work with Impact. As a pro-social organisation, the team really do understand the importance of making initiatives successful and meaningful and have worked closely with us to ensure that Impact is tailored to our aims.

The Impact Reporting Platform has been incredibly time saving for the Business & IP Centre National Network, saving us many hours that would otherwise have been spent manually inputting customer feedback forms onto our old database. The time that we’ve saved has been put to use supporting more customers and improving and adapting our services.

The team at Impact have worked with us closely to scope requirements and ensure the product met and continues to meet our needs. They’re really friendly, open to ideas and keen to suggest and make improvements to our existing practices wherever possible.

With Impact, our managers can focus on service improvement work with live evaluation data instead of having to rely on spreadsheet-based records and additional paperwork.

Our experience with Impact has been incredibly positive. The team are always helpful, and quick to respond to any questions or queries we might have. The process of setting up the digital feedback form, creating individual Library accounts and uploading the large amount of customer feedback contained within our previous database was managed very smoothly.

"Impact Reporting provides us with a central database where everyone can feed into it, and we can easily access the information around the work that we do. Its flexibility allows us as a business to use the system as we need it.

I find the platform very user friendly and it is producing brilliant statistics for our Social Impact reporting within the business. I would rate Impact a 10 in terms of value for money.

Other systems don't offer the same level of flexibility and features, and that's why we choose Impact."

Impact have been instrumental in supporting us to bring our vision and corporate approach outlined within our Social Value Procurement Policy and Strategy into reality, enabling us as a Council to measure social value through our commissioning and procurement activities.