About us

Helping organisations be a true force for good

At Impact Reporting, we want those making a positive impact to thrive and pave the way for a brighter future. Being a social value or sustainability advocate should be nothing short of amazing, and we're here to make it that way.

Our story so far

When we started our journey back in 2013, we were shocked to find that there was no easy way for businesses to measure the value of their social and environmental impact.
So we built one.

We anticipated the shift of client needs and regulatory demands, so we turned our innovation up a gear and evolved our solution to work with the latest frameworks and best practices.
So we future-proofed our solution.

As the world continued to change, we discovered that more and more businesses and investors were asking for the tools, training and support to change their impact for the better.
So we gave them exactly that.

By 2018, more than 50 organisations were using Impact Reporting to prove their positive impact on the world. And it hasn’t stopped there.

We’re more than just a software platform. We’re partners of change. And we’re here to make a lasting impact.

Our mission

Completely change how businesses see their social impact

Every action, no matter how small, has the power to create a ripple effect of social value.

By helping businesses not just measure their impact, but capture its true value, we can empower them to make a real difference to our planet and its people.

Our vision

Create a better world through the ‘Impact Revolution’

We strive for a world in which the next revolution is an impactful one, not an industrial one.

We want every purpose-driven business to join us in the ‘Impact Revolution’, where change-makers are a force for good and everyone contributes towards a more sustainable, stable, and equitable world.

Our values

How we make the greatest impact every day

  • We are purposeful

    Because better social value practice makes the world a better place.

  • We are digital-first

    Because technology can transform how we create and measure impact.

  • We are no-nonsense

    Because poor practices, inflated numbers and meaningless metrics don’t lead to the right impact.

  • We are different

    Because innovation fuels our passion and creativity.

  • We don’t settle

    Because we won’t succeed unless we’re willing to grow.

And the impact doesn’t stop there

Meet our team

The champions driving the ‘Impact Revolution’

Our memberships and associations

Our trusted partners

The purpose-driven businesses helping us change the world

What our customers say

Impact has been a real game changer for us as users and our business a whole, being able to track social value progress as a group, by project or region. We can capture social, environmental and procurement data easily and convert this into monetary value as well as track against business and project goals.

Louise Logan
Strategic Social Value Manager

Hill uses Impact to provide a methodical and reliable way of capturing and evaluating a range of ESG indicators at scale, across multiple projects, locations and business units. Despite being in the early stages of using the Impact platform, our account manager has been an ongoing support, attending our internal rollout meetings to add input, pick up issues and action those, and is always quick to respond & communicative.

Sian Rebourg
Group Social Manager

We are always striving to do things differently and have used Impact to support engagement activities across our global business. This has included a global challenge to promote health and well-being, staff recorded the distances they travelled through walking, cycling, swimming, and our offices competed against each other to log the most miles.

Ty Jones
CSR and Engagement Manager

Historically, social return is an expensive return in terms of time. Now, it takes half an hour to input details into the Impact platform rather than half a lifetime. Now that we can capture this more easily, we've been absolutely astounded by the value that our social enterprises have created - the figures were eyewatering.

Mike Dodd
Social Enterprise Development Lead Officer

“It was costly and hugely resource-intensive working with manual processes, so having a single tool that lets us collect, analyse and report on our social impact across all business areas is priceless“

Jamie Dickinson
Head of Social

“Working with Impact has been transformative for MOLA’s Hub initiative. The integration of Impact’s social value reporting platform has empowered us to meticulously track and showcase the unique impacts of archaeology. It has not only elevated our ability to measure the true value of our work but has also provided a dynamic tool to communicate and amplify the positive changes we’re driving in communities. It’s not just about digging into the past; it’s about using technology to build a socially and environmentally conscious future, and Impact has been an invaluable partner in making this vision a reality."

Dr. Kate Faccia
Coordinator of The Hub at MOLA

Having researched five of the most popular options, Impact was the one that stood out. Each organisation and project are unique and there is no set of approved reporting metrics to capture everything.
With Impact, I have the greatest flexibility, good customer service and a reliable, user-friendly platform.

The people working Impact are open-minded, inclusive and customer-centred. They are developing new and better services all the time, quick to action any easy fixes and communicate realistic timescales.

Kate Christie
Business Manager

Right from the start, we were keen to work with Impact. As a pro-social organisation, the team really do understand the importance of making initiatives successful and meaningful and have worked closely with us to ensure that Impact is tailored to our aims.

Ty Jones
CSR and Engagement Manager

The Impact Reporting Platform has been incredibly time saving for the Business & IP Centre National Network, saving us many hours that would otherwise have been spent manually inputting customer feedback forms onto our old database. The time that we’ve saved has been put to use supporting more customers and improving and adapting our services.

Simon Martin
Manager

The team at Impact have worked with us closely to scope requirements and ensure the product met and continues to meet our needs. They’re really friendly, open to ideas and keen to suggest and make improvements to our existing practices wherever possible.

With Impact, our managers can focus on service improvement work with live evaluation data instead of having to rely on spreadsheet-based records and additional paperwork.

Sally Hudson
Business Support Manage

Our experience with Impact has been incredibly positive. The team are always helpful, and quick to respond to any questions or queries we might have. The process of setting up the digital feedback form, creating individual Library accounts and uploading the large amount of customer feedback contained within our previous database was managed very smoothly.

Simon Martin
Manager

"Impact Reporting provides us with a central database where everyone can feed into it, and we can easily access the information around the work that we do. Its flexibility allows us as a business to use the system as we need it.

I find the platform very user friendly and it is producing brilliant statistics for our Social Impact reporting within the business. I would rate Impact a 10 in terms of value for money.

Other systems don't offer the same level of flexibility and features, and that's why we choose Impact."

Nicola Laight
Social Impact Reporting Manager

Impact have been instrumental in supporting us to bring our vision and corporate approach outlined within our Social Value Procurement Policy and Strategy into reality, enabling us as a Council to measure social value through our commissioning and procurement activities.

Olivia Hughes
Social Development Officer

Want to join the ‘Impact Revolution’?

We’re always looking for impact champions to join our growing team.

If that sounds like you, get in touch.

Let's chat