Breast Cancer Now

Background

Breast Cancer Now, driven by the staggering statistics of breast cancer prevalence and mortality, embarked on a mission to ensure that every individual diagnosed with breast cancer not only survives but also lives well. With a commitment to funding cutting-edge research projects and providing comprehensive support services, the charity aimed to make a tangible difference in the lives of those affected by breast cancer.

The challenge

Historically, Breast Cancer Now relied on manual processes for conducting surveys with service users and tracking volunteer contributions. Paper-based surveys and spreadsheet analysis became increasingly resource-intensive and inefficient as the charity expanded its reach. Moreover, accurately tracking volunteer hours posed a significant challenge, hindering the charity’s ability to assess the full extent of its volunteer efforts.

Breast Cancer Now began the search for a new platform. Their requirements were two-fold; they needed a dependable, scalable survey solution that could automatically analyse and interpret both qualitative and quantitative data, and a place where their volunteers could log their activity contributions and hours.

Selecting Impact as the solution

The charity had a natural affinity to Impact as a pro-social organisation and after reviewing multiple platforms, the organisation landed on Impact as its new survey solution.

Breast Cancer Now can collect feedback from service users that gauges their ability to manage the side effects of breast cancer treatment before and after interacting with their services, the charity can more accurately measure improvements in users’ quality of life and ability to self-manage. The collaborative approach of the Impact team ensured that the platform met the charity’s specific requirements, fostering a productive partnership.

Deployment and impact

Since deploying Impact across its support services, Breast Cancer Now has witnessed transformative outcomes. By using Impact to collect feedback from service users that gauges their ability to manage the side effects of breast cancer treatment before and after interacting with their services, the charity can more accurately measure improvements in users’ quality of life and ability to self-manage. Real-time data analysis enables Breast Cancer Now to assess the success of its initiatives promptly, empowering evidence-based decision-making and service improvements.

Driving efficiency

Impact’s intuitive platform has revolutionised Breast Cancer Now’s approach to service evaluation and volunteer management. By simplifying survey distribution and analysis, the charity can better understand the needs of breast cancer patients and tailor support services accordingly. Moreover, Impact has facilitated volunteer tracking, resulting in increased engagement and contribution towards the charity’s impact generation goals.

Conclusion

Breast Cancer Now’s partnership with Impact underscores the importance of leveraging technology to enhance service delivery and drive positive outcomes in the fight against breast cancer. Through streamlined processes and data-driven insights, the charity continues to make significant strides towards its mission of ensuring that every individual diagnosed with breast cancer receives the support needed to live well.