Elise Williamson, Technical Account Manager

After years of working across events, culture and brand activations, I started to feel the pull toward work that created more than just a moment – I wanted to be part of something with lasting value. I’ve always loved producing and connecting people, but what really shifted things for me was seeing how the creative and commercial worlds could intersect with social purpose.

When I began working with Impact Reporting, helping to build social value accounts and support stakeholders in reporting meaningful outcomes, it clicked. I realised how much of my skillset – managing complex projects, communicating clearly across teams, keeping everything moving under pressure – could directly contribute to organisations doing real good.

As Client Success Manager at Impact Reporting, I lead the setup and optimisation of tailored social value accounts on our SaaS platform, helping clients track and showcase their impact with ease. From configuring online accounts to supporting B2B stakeholders with strategy, metrics, and technical troubleshooting, I ensure our users get the most out of the platform by driving better social value outcomes through data-led insight and intuitive design.

One of my proudest achievements was leading the Ray-Ban Pulse Tour, a high-profile brand activation delivered across two major UK cities within a one-month turnaround.

Another standout moment has been my work with Impact Reporting, where I’ve supported clients in building and managing social value accounts. Through this, I’ve helped organisations map their impact more clearly, engage with ESG priorities, and align their operations with purposeful, measurable outcomes.

And most recently, I co-produced Monty Python and the Foley Grail – an immersive expanded cinema experience that brought together community engagement, public funding, and large-scale delivery.

1. A crisp cold glass of New Zealand Sauvignon Blanc on a Friday evening in the sun
2. Long hot baths for solo pamper time
3. When you are having family/friend time with good food and good company

Making the coffee for myself and playing a mini mind game on my phone is a regular wake up routine ahead of walking the dog!

Tokyo! My partner and I would love to have a trip to Japan to see the Cherry Blossom in bloom!

Either snug on the couch with my pooch watching films/gaming or heading out to a gig/rave/on the road to see friends and family across the UK for family road trips with the hound and my partner! Or just gardening – since getting my own house in my 30’s, I love to be out there and have become quite the agriculturalist!