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This cookies policy explains how cookies are used on our website at impactreporting.co.uk including our online tool app.impactreporting.co.uk
BACKGROUND:
This website impactreporting.co.uk (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We can provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur when you press the “Accept All” button on Our Cookiepopupor when you have selected your preferred Cookie options in Our Cookie popup and pressed the “Save My Preferences” button. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.
Last updated: December 2025
2. Information About Us
2.1 Our Site is owned and operated by Impact Social Value Reporting Ltd, a limited company registered in England under company number 11715808, whose registered address is Second Floor, 24-26 Lever Street, Manchester M1 1DW.
3. How Does Our Site Use Cookies?
3.1 Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products andservices. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
3.2 By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are used on Our Site for enabling functionality such as live chat, booking meetings, interactive product demos, and for embedded videos and walkthroughs. For more details, please refer to section 4 below.
3.3 All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
3.3.1 Strictly Necessary Cookies:
A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.
3.3.2 Analytics Cookies
It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.
3.3.3 Functionality Cookies
Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.
3.3.4 Targeting Cookies
It is important for Us to know when and how often you visit Our Site, which pages you view, and how you interact with Our content (including links and forms). This information helps Us to better understand Our audiences and to make Our communications, marketing, and advertising more relevant.
Targeting Cookies may also be used to measure the effectiveness of advertising campaigns and to support customer relationship management (CRM) activities. Some information gathered by targeting Cookies may be shared with third parties such as advertising platforms and CRM providers.
3.3.5 Third Party Cookies
Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).
3.3.6 Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
3.3.7 Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
3.4 Cookies on Our Site are not permanent and will expire as indicated in the table below.
3.5 For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy at www.impactreporting.co.uk/legal/privacy-policy/.
3.6 For more specific details of the Cookies that We use, please refer to the table below.
4. What Cookies Does Our Site Use?
4.1 The following first party Cookies may be placed on your computer or device:
| Name of Cookie | Purpose & Type | Strictly Necessary | Expires |
| ImpactReporting | This cookie is absolutely necessary to allow pages to be served to our visitors and enables a valid session to be established. It contains personally-identifiable information as it is linked to your user account. Once you leave the website or close your browser, the cookie will expire, except if you have chosen the option to “Remember Me” when logging in, in which case the cookie will not expire. | yes |
4.2 The following third party Cookies may be placed on your computer or device:
| Name of Cookie | Pupose & Type | Provider | Strictly Necessary | Expires |
|---|---|---|---|---|
| __cf_bm | This cookie is used to support Cloudflare Bot Management | Cloudflare | Yes | 1 hour |
| __cfruid | To identify trusted web traffic | Cloudflare | Yes | |
| LS_CSRF_TOKEN | Used to help protect the website against cross-site request forgery (CSRF) attacks and ensure secure form submissions | Cloudflare | Yes | On browser close |
| m | To identify the device used to access the website, to allow the website to be formatted accordingly, and to prevent fraud. | Stripe | Yes | 400 days |
| rc::a | To identify bots and protect the website against malicious spam attacks using the Google recaptcha service. | Yes | Never | |
| rc::c | To identify bots and protect the website against malicious spam attacks using the Google recaptcha service. | Yes | End of session | |
| yt-remote-device-id | To store the user’s video preferences for embedded YouTube videos | YouTube | No | Never |
| ytidb::LAST_RESULT _ENTRY_KEY | To store the last search result entry clicked by the user. Used to improve the user experience by providing more relevant future search results. | YouTube | No | Never |
| yt-player-headers-readable | To store user preferences related to video playback and interface, enhancing the user’s viewing experience. | YouTube | No | Never |
| yt-remote-connected-devices | To store the user’s video preferences for embedded YouTube videos | YouTube | No | Never |
| yt-player-bandwidth | To store the user’s video player preferences and settings related to bandwidth and streaming quality. | YouTube | No | Never |
| yt-remote-session-app | To store user preferences and information about the interface of the embedded YouTube player. | YouTube | No | End of session |
| yt-remote-cast-installed | To store the user’s video player preferences for embedded YouTube videos. | YouTube | No | End of session |
| yt-remote-session-name | To store the user’s video player preferences for embedded YouTube videos. | YouTube | No | End of session |
| yt-remote-cast-available | To store user’s preferences regarding casting on the YouTube video player. | YouTube | No | End of session |
| yt-remote-fast-check-period | To store the user’s video player preferences for embedded YouTube videos. | YouTube | No | End of session |
| YSC | To track the views of the embedded YouTube video. | YouTube | No | End of session |
| VISITOR_INFO1 _LIVE | To measure bandwith to determine whether the user sees the new or old player interface. | YouTube | No | 6 months |
| VISITOR_PRIVACY _METADATA | To store the user’s cookie consent state for the current domain. | YouTube | No | 6 months |
| _pipedrive | Tracks visitor interactions to support lead attribution and CRM functionality | Pipedrive | No | 1 year |
| _pipedrive_session | Maintains session state for CRM-related tracking | Pipedrive | No | Session |
| referrer_user_id | To enable appointment booking functionality | Calendly | No | 14 days |
| _calendly_session | To allow the meeting scheduler to function and to add events into the visitor’s calendar. | Calendly | No | 21 days |
| navattic_session | Maintains session state while a user interacts with an interactive product demo | Navattic | No | Session |
| navattic_visitor | Recognises repeat demo visitors and tracks aggregated demo engagement | Navattic | No | 1 year |
| navattic_analytics | Collects anonymised usage data to understand how demos are used and improve demo content | Navattic | No | 1 year |
| li_gc | Stores visitor consent regarding the use of cookies for non-essential purposes | No | 6 months | |
| lidc | Facilitates data centre selection to ensure optimal LinkedIn service performance | No | 1 day | |
| bcookie | Used by LinkedIn to recognise browsers and prevent fraudulent use of accounts | No | 1 year | |
| UserMatchHistory | Tracks interactions with LinkedIn ads to measure effectiveness and enable retargeting | No | 30 days | |
| AnalyticsSyncHistory | Stores information about the time a sync took place with the lms_analytics cookie | No | 30 days |
4.3 Our Site uses analytics and marketing services provided by third parties including Google Analytics, Navattic, LinkedIn, and Pipedrive. These services help Us understand how Our Site is used, measure the effectiveness of Our marketing, and improve Our communications and services.
4.4 These services use Cookies and similar technologies to collect information about visitor behaviour in an aggregated and, where possible, anonymised form.
4.5 The analytics service(s) used by Our Site use(s) the following analytics Cookies:
| Name of Cookie | Purpose & Type | Provider | Strictly Necessary | Expires |
| _ga | Used to distinguish users for analytics purposes | Google Analytics | No | 400 days |
| ga* | Used to persist session state and page view counts | Google Analytics | No | 400 days |
5. Consent and Control
5.1 Before Cookies are placed on your computer or device (other than strictly necessary Cookies), you will be shown a pop-up requesting your consent to set those Cookies, including analytics, marketing, CRM-related and product demonstration Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of Cookie that We use. You may change or withdraw your consent at any time using the Cookie settings link available on Our Site.
5.2 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
6. Changes to this Cookie Policy
6.1 We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
6.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
7. If you would like to know more about how we use Cookies, please contact Us at hello@impactreporting.co.uk.
This cookies policy should also be read alongside our Privacy Policy.
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