Pricing and plans
Let’s personalise your pricing
Plans that put your needs first... select yours to find a plan to suit your reporting requirements.
Plans that put your needs first... select yours to find a plan to suit your reporting requirements.
BronzeBest if you are starting out on your impact journey and looking to streamline operations.
Starting at £625/month
Unlimited users 
Social value reporting 
Align to any reporting framework 
Align to MeasureUp 
Standard, platform set-up and onboarding 
SilverOur most popular option which gives you ESG, social value and surveys reporting in one system.
Unlimited users
Social value reporting 
ESG / sustainability reporting 
Up to 50 project dashboards 
Surveys
Align to any reporting framework
Align to MeasureUp
Standard, platform set-up and onboarding 
GoldOur more unlimited enterprise option that allows you ultimate flexibility.
Unlimited users
Social value reporting
ESG / sustainability reporting
Unlimited project dashboards
Surveys
Align to any reporting framework
Align to MeasureUp
VIP, platform set-up and onboarding 
Enterprise solution custom designed to suit your needs.
Let's talk
Feature comparison
Want to know more? |
Bronze
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Silver
Book a Demo
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Gold
Book a Demo
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Key software features |
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Data capture
Clean, group, and map your data and activities to relevant KPI’s
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Measurement
Create and input bespoke, customised metrics and values for specific activities
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Reporting
Intelligent dashboards, RAG coded displays, real-time activity mapping and outcome measurement.
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Projects dashboard
Smart dashboards give real-time performance insights into social and environmental performance targets.
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*available for additional cost | Up to 50 dashboards | Unlimited |
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Surveys
Capture beneficiary feedback
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Bids+
Perfect for anyone bidding for public work
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*available for additional cost | *available for additional cost | *available for additional cost |
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Procure+
Perfect for government procurement teams
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*available for additional cost | *available for additional cost | *available for additional cost |
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AI report creator
Coming soon!
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Framework, measurement and tools |
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MeasureUp framework
Our free valuation tool, learn more: www.measure-up.org
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Framework alignment
Fully compatible with whatever framework you want to use to measure your progress.
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Unlimited | Unlimited | Unlimited |
Setup and onboarding |
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Support
Support for all questions related to your implementation
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Email & phone | Priority email & phone | Priority email & phone |
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Number of users
You can invite both internal and external stakeholders (at no additional cost) into the project dashboards to showcase how you and your supply chain are hitting committed performance targets.
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Unlimited | Unlimited | Unlimited |
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Dedicated customer success manager
Will not only provide guidance but will help you get the most out of your system.
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Limited | ||
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Technical implementation manager
Impact will work with you to ensure everything about your installation is done correctly.
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Limited | ||
| Account review | Every 6 months | Every 6 months | Every 3 months |
| Ad-hoc training | 6 credits/year – online only | 8 credits/year – in person or online | 16 credits/year – in person or online |
| Support desk and admin tickets raised | 24 hours max response time | 24 hours max response time | 24 hours max response time |
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Access to private Impact Circle working group
A networking community for our clients
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Social Value Quality Mark® audit
Verify your commitment to creating, measuring and reporting social value
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POA | POA | POA |
Consultancy |
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Social value consultancy and onboarding
Provided in-house by our experienced consulting team
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POA | 4 credits/year – online only | 8 credits/year – in person or online |
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Economist
Provided in-house by our experienced consulting team
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POA | POA | POA |
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Draft impact report (initial workshop)
Provided in partnership with We are Pollen
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POA | POA | POA |
Technology |
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Cloud-based storage
Cloud-based hosting in London (Europe) on AWS EU-West-2
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Unlimited | Unlimited | Unlimited |
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Themes
Upload logo and your branding.
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Open API
Import and export data from anywhere
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| User and account profiles for guests | |||
| Multi-factor authentication | |||
| Single sign on | |||
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Security, privacy and compliance
HIPAA Eligible Infrastructure, OWASP, ICO Certified, WCG 2.1 Certified Level A & AA.
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| Cyber Essentials Plus certified | |||
| Follows ISO 27001 best practices | |||
| Role-based permissions | |||
| Bulk uploads | |||
| 99.95% uptime SLA | |||
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Self-service knowledge base
Providing 24/7 on-demand support
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| User training programme | POA | POA | POA |
| White labeling | POA | POA | POA |
| Contingency support (training and consultancy) | POA | POA | POA |
Working with pro-social organisations has been in our collective history since our inception. Eligible organisations can save up to 40% on the cost of their impact licence fee.
All our packages include end-to-end onboarding for any organisation – whether you’re fresh on the data scene or already have a list of complex sustainability reporting demands.
Get in touch
Our analysts will help you every step of the way to improve your social impact data use and efficiency.
We’ll work with you to implement the monitoring and evaluation frameworks for your activities, goals, initiatives and projects.
We handle importing your existing spreadsheets and data sources, so you can focus on your work.
Together, we’ll identify ways in which Impact can drive better processes now and in the future.
Right from the start, we were keen to work with Impact. As a pro-social organisation, the team really do understand the importance of making initiatives successful and meaningful and have worked closely with us to ensure that Impact is tailored to our aims.
Ty Jones
CSR and Engagement Manager
Impact can be easily configured to utilise any sustainability and social value frameworks in a matter of minutes. In addition, our own resource, MeasureUp is already pre-populated within our software. Please note: some proprietary, sector-specific frameworks may require you to obtain a licence first to use their measures and conversions.
Impact Reporting’s tender module can be used globally and is easily aligned to support local authorities and councils across England, Wales and Northern Ireland.
We take data security extremely seriously. Impact is fully cloud-based and is hosted on a private AWS EU-West-2 network based in London, UK, ringfenced from the public internet with strict access controls.
The software itself has been built from the ground up with OWASP recommendations in mind and is regularly assessed for compliance by Sec-1. In addition:
To be quite simple, it’s best impact practice. Using surveys in your social value reports lets you see the human stories behind your initiatives, not just the metrics.
In short, no, there are no hidden charges, overage or setup fees on any of our packages. We do, however, offer additional consultancy services if you need any advice or assistance that goes beyond any services provided within your package.
Nope! We want to delight our customers and make it easy for you to scale your business, so we don’t charge additional for storage. In fact, we encourage you to store as much data in Impact so you always see the system as your single source of truth.
The majority of our customers commit to bi/annual billing since we’ve found this gives you enough time to see a noticeable difference within all areas of your organisation.